{"id":280,"date":"2022-10-26T09:32:53","date_gmt":"2022-10-26T09:32:53","guid":{"rendered":"https:\/\/help.mangoanimate.com\/?post_type=docs&#038;p=280"},"modified":"2022-10-26T09:32:56","modified_gmt":"2022-10-26T09:32:56","slug":"the-software-is-unresponsive","status":"publish","type":"docs","link":"https:\/\/help.mangoanimate.com\/da\/docs\/softwaren-svarer-ikke\/","title":{"rendered":"Softwaren reagerer ikke"},"content":{"rendered":"<p>N\u00e5r jeg indl\u00e6ser WM, fort\u00e6ller indl\u00e6sningssk\u00e6rmen mig, at det er det <strong>installation af skrifttyper<\/strong>, s\u00e5 forsvinder. WM-ikonet vises i proceslinjen, men <strong>software sidder fast<\/strong> og er <strong>reagerer ikke<\/strong>.<\/p>\n\n\n\n<p>For at l\u00f8se dette problem, venligst <strong>slette<\/strong> f\u00f8lgende mappe &quot;<strong>com.wonderidea.HandActionPlayer<\/strong>\u201d under <strong>appdata<\/strong> at pr\u00f8ve.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32.png\" alt=\"\" class=\"wp-image-281\" width=\"597\" height=\"209\" srcset=\"https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32.png 553w, https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32-300x105.png 300w, https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32-360x126.png 360w, https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32-18x6.png 18w\" sizes=\"(max-width: 597px) 100vw, 597px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>When I load WM, the loading screen tells me it is installing fonts, then disappears. the WM icon appears in the system tray but the software stuck and is unresponsive. To fix this problem, please delete the following directory &#8220;com.wonderidea.HandActionPlayer&#8221; under appdata to have a try.<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":""},"doc_category":[31],"doc_tag":[],"knowledge_base":[21],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.2.1 (Yoast SEO v20.10) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Software is Unresponsive - Mango Animate Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.mangoanimate.com\/da\/docs\/the-software-is-unresponsive\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Software is Unresponsive\" \/>\n<meta property=\"og:description\" content=\"When I load WM, the loading screen tells me it is installing fonts, then disappears. the WM icon appears in the system tray but the software stuck and is unresponsive. 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