{"id":280,"date":"2022-10-26T09:32:53","date_gmt":"2022-10-26T09:32:53","guid":{"rendered":"https:\/\/help.mangoanimate.com\/?post_type=docs&#038;p=280"},"modified":"2022-10-26T09:32:56","modified_gmt":"2022-10-26T09:32:56","slug":"the-software-is-unresponsive","status":"publish","type":"docs","link":"https:\/\/help.mangoanimate.com\/de\/docs\/die-software-reagiert-nicht\/","title":{"rendered":"Die Software reagiert nicht"},"content":{"rendered":"<p>Wenn ich WM lade, sagt mir der Ladebildschirm, dass es so ist <strong>Schriftarten installieren<\/strong>, verschwindet dann. das WM-Symbol erscheint in der Taskleiste, aber die <strong>Software klemmt<\/strong> und ist <strong>reagiert nicht<\/strong>.<\/p>\n\n\n\n<p>Um dieses Problem zu beheben, bitte <strong>l\u00f6schen<\/strong> folgendes Verzeichnis \u201e<strong>com.wonderidea.HandActionPlayer<\/strong>&quot; unter <strong>Anwendungsdaten<\/strong> um es auszuprobieren.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32.png\" alt=\"\" class=\"wp-image-281\" width=\"597\" height=\"209\" srcset=\"https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32.png 553w, https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32-300x105.png 300w, https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32-360x126.png 360w, https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32-18x6.png 18w\" sizes=\"(max-width: 597px) 100vw, 597px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>When I load WM, the loading screen tells me it is installing fonts, then disappears. the WM icon appears in the system tray but the software stuck and is unresponsive. To fix this problem, please delete the following directory &#8220;com.wonderidea.HandActionPlayer&#8221; under appdata to have a try.<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":""},"doc_category":[31],"doc_tag":[],"knowledge_base":[21],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.2.1 (Yoast SEO v20.10) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Software is Unresponsive - Mango Animate Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.mangoanimate.com\/de\/docs\/the-software-is-unresponsive\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Software is Unresponsive\" \/>\n<meta property=\"og:description\" content=\"When I load WM, the loading screen tells me it is installing fonts, then disappears. the WM icon appears in the system tray but the software stuck and is unresponsive. 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