{"id":280,"date":"2022-10-26T09:32:53","date_gmt":"2022-10-26T09:32:53","guid":{"rendered":"https:\/\/help.mangoanimate.com\/?post_type=docs&#038;p=280"},"modified":"2022-10-26T09:32:56","modified_gmt":"2022-10-26T09:32:56","slug":"the-software-is-unresponsive","status":"publish","type":"docs","link":"https:\/\/help.mangoanimate.com\/fr\/docs\/le-logiciel-ne-repond-pas\/","title":{"rendered":"Le logiciel ne r\u00e9pond pas"},"content":{"rendered":"<p>Quand je charge WM, l&#039;\u00e9cran de chargement me dit que c&#039;est <strong>installation de polices<\/strong>, puis dispara\u00eet. l&#039;ic\u00f4ne WM appara\u00eet dans la barre d&#039;\u00e9tat syst\u00e8me mais le <strong>logiciel bloqu\u00e9<\/strong> et est <strong>ne r\u00e9pond pas<\/strong>.<\/p>\n\n\n\n<p>Pour r\u00e9soudre ce probl\u00e8me, veuillez <strong>supprimer<\/strong> le r\u00e9pertoire suivant &quot;<strong>com.wonderidea.HandActionPlayer<\/strong>&quot; sous <strong>donn\u00e9es d&#039;application<\/strong> \u00e0 essayer.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32.png\" alt=\"\" class=\"wp-image-281\" width=\"597\" height=\"209\" srcset=\"https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32.png 553w, https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32-300x105.png 300w, https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32-360x126.png 360w, https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32-18x6.png 18w\" sizes=\"(max-width: 597px) 100vw, 597px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>When I load WM, the loading screen tells me it is installing fonts, then disappears. the WM icon appears in the system tray but the software stuck and is unresponsive. To fix this problem, please delete the following directory &#8220;com.wonderidea.HandActionPlayer&#8221; under appdata to have a try.<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":""},"doc_category":[31],"doc_tag":[],"knowledge_base":[21],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.2.1 (Yoast SEO v20.10) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Software is Unresponsive - Mango Animate Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.mangoanimate.com\/fr\/docs\/the-software-is-unresponsive\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Software is Unresponsive\" \/>\n<meta property=\"og:description\" content=\"When I load WM, the loading screen tells me it is installing fonts, then disappears. the WM icon appears in the system tray but the software stuck and is unresponsive. 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