{"id":280,"date":"2022-10-26T09:32:53","date_gmt":"2022-10-26T09:32:53","guid":{"rendered":"https:\/\/help.mangoanimate.com\/?post_type=docs&#038;p=280"},"modified":"2022-10-26T09:32:56","modified_gmt":"2022-10-26T09:32:56","slug":"the-software-is-unresponsive","status":"publish","type":"docs","link":"https:\/\/help.mangoanimate.com\/nl\/docs\/de-software-reageert-niet\/","title":{"rendered":"De software reageert niet"},"content":{"rendered":"<p>Wanneer ik WM laad, vertelt het laadscherm me dat dit zo is <strong>lettertypen installeren<\/strong>, verdwijnt dan. het WM-pictogram verschijnt in het systeemvak, maar het <strong>programmatuur zit vast<\/strong> en is <strong>reageert niet<\/strong>.<\/p>\n\n\n\n<p>Om dit probleem op te lossen, alstublieft <strong>verwijderen<\/strong> de volgende map &quot;<strong>com.wonderidea.HandActionPlayer<\/strong>&quot; onder <strong>app data<\/strong> eens proberen.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32.png\" alt=\"\" class=\"wp-image-281\" width=\"597\" height=\"209\" srcset=\"https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32.png 553w, https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32-300x105.png 300w, https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32-360x126.png 360w, https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32-18x6.png 18w\" sizes=\"(max-width: 597px) 100vw, 597px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>When I load WM, the loading screen tells me it is installing fonts, then disappears. the WM icon appears in the system tray but the software stuck and is unresponsive. To fix this problem, please delete the following directory &#8220;com.wonderidea.HandActionPlayer&#8221; under appdata to have a try.<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":""},"doc_category":[31],"doc_tag":[],"knowledge_base":[21],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.2.1 (Yoast SEO v20.10) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Software is Unresponsive - Mango Animate Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.mangoanimate.com\/nl\/docs\/the-software-is-unresponsive\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Software is Unresponsive\" \/>\n<meta property=\"og:description\" content=\"When I load WM, the loading screen tells me it is installing fonts, then disappears. the WM icon appears in the system tray but the software stuck and is unresponsive. 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