{"id":280,"date":"2022-10-26T09:32:53","date_gmt":"2022-10-26T09:32:53","guid":{"rendered":"https:\/\/help.mangoanimate.com\/?post_type=docs&#038;p=280"},"modified":"2022-10-26T09:32:56","modified_gmt":"2022-10-26T09:32:56","slug":"the-software-is-unresponsive","status":"publish","type":"docs","link":"https:\/\/help.mangoanimate.com\/vi\/docs\/phan-mem-khong-phan-hoi\/","title":{"rendered":"Ph\u1ea7n m\u1ec1m kh\u00f4ng ph\u1ea3n h\u1ed3i"},"content":{"rendered":"<p>Khi t\u00f4i t\u1ea3i WM, m\u00e0n h\u00ecnh t\u1ea3i cho t\u00f4i bi\u1ebft \u0111\u00f3 l\u00e0 <strong>c\u00e0i \u0111\u1eb7t ph\u00f4ng ch\u1eef<\/strong>, r\u1ed3i bi\u1ebfn m\u1ea5t. bi\u1ec3u t\u01b0\u1ee3ng WM xu\u1ea5t hi\u1ec7n tr\u00ean khay h\u1ec7 th\u1ed1ng nh\u01b0ng <strong>ph\u1ea7n m\u1ec1m b\u1ecb k\u1eb9t<\/strong> v\u00e0 l\u00e0 <strong>kh\u00f4ng ph\u1ea3n h\u1ed3i<\/strong>.<\/p>\n\n\n\n<p>\u0110\u1ec3 kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1 n\u00e0y, vui l\u00f2ng <strong>x\u00f3a b\u1ecf<\/strong> th\u01b0 m\u1ee5c sau \u201c<strong>com.wonderidea.HandActionPlayer<\/strong>&quot; d\u01b0\u1edbi <strong>d\u1eef li\u1ec7u ch\u01b0\u01a1ng tr\u00ecnh<\/strong> \u0111\u1ec3 c\u00f3 m\u1ed9t th\u1eed.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32.png\" alt=\"\" class=\"wp-image-281\" width=\"597\" height=\"209\" srcset=\"https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32.png 553w, https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32-300x105.png 300w, https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32-360x126.png 360w, https:\/\/help.mangoanimate.com\/wp-content\/uploads\/2022\/10\/image-32-18x6.png 18w\" sizes=\"(max-width: 597px) 100vw, 597px\" \/><\/figure>","protected":false},"excerpt":{"rendered":"<p>When I load WM, the loading screen tells me it is installing fonts, then disappears. the WM icon appears in the system tray but the software stuck and is unresponsive. To fix this problem, please delete the following directory &#8220;com.wonderidea.HandActionPlayer&#8221; under appdata to have a try.<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":""},"doc_category":[31],"doc_tag":[],"knowledge_base":[21],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.2.1 (Yoast SEO v20.10) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Software is Unresponsive - Mango Animate Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.mangoanimate.com\/vi\/docs\/the-software-is-unresponsive\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Software is Unresponsive\" \/>\n<meta property=\"og:description\" content=\"When I load WM, the loading screen tells me it is installing fonts, then disappears. the WM icon appears in the system tray but the software stuck and is unresponsive. 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