Known Issues in WM Archives

Known Issues in WM

The Software is Unresponsive
When I load WM, the loading screen tells me it is installing fonts, then disappears. the WM icon appears in…
Unable to Connect to the Server, Please Check Your Network and Re-login
When I try to edit my project, I get a prompt says "Unable to connect to the server, please check…
Download Template Failed, Please Try Again Later
I am unable to download a template. It gives me an error and asks me to try again later. If…
The Software Gives a 1009#error
When I open templates in the software or my recent projects, I get a 1009#error. To fix this issue, please…
Video Cover Does Not Appear After Publishing
I upload a video cover before I publish the video, but the cover does not appear after publishing. Please check…
Your System’s Storage Is Almost Full. Please Clean Your Computer Garbage Files
When I open the software, a pop-up window shows "Your system's storage is almost full. Please clean your computer garbage…
Unable to Connect to the Server. Please Check Your Network Connection
I am not able to log in on the software. Get a prompt "Unable to connect to the server. Please…