Unable to Connect to the Server. Please Check Your Network Connection - Mango Animate Help Center

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Mango WM

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Elements Settings

How to Add Sound
How to Add Shapes
How to Add Text
How to Use My Library
How to Add Callout to Video

Timeline Settings

What Is Stage Effect
How to Change Background
How to Add Caption to Whiteboard Video
How Do I Record a Voiceover
How to Add Tags to Timeline
How to Edit Sound
Rearrange Objects on Timeline
How Do I Add a Custom Font to Mango WM
How to Customize Cameras
How to Add Camera Effects

Hand and Action Settings

How to Add Entrance/Exit Effects
How to Change the Hand
How to Delete Object Actions
How to Delete an Object in Action Line
How to Add Hand Actions to an Object
How to Add Emphasis/Clear/Decoration Effects
How to Change Actions
How to Move Objects on the Action Line
How to Focus on an Object
How to Use the Clear Feature
How to Add New Objects between Two Actions

Canvas Settings

Align the Elements
How to Change the Layer of Objects
How to Flip Objects Horizontally and Vertically
Group Elements
Lock / Unlock Objects
Lock/ Unlock the Canvas

Publish & Share

How to Remove Mango Animate Watermark
How to Add a Watermark
How to Export a Video
How to Publish as Animated GIF

Known Issues in WM

The Software is Unresponsive
Unable to Connect to the Server, Please Check Your Network and Re-login
Download Template Failed, Please Try Again Later
The Software Gives a 1009#error
Video Cover Does Not Appear After Publishing
Your System’s Storage Is Almost Full. Please Clean Your Computer Garbage Files
Unable to Connect to the Server. Please Check Your Network Connection

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Unable to Connect to the Server. Please Check Your Network Connection

Unable to Connect to the Server. Please Check Your Network Connection

I am not able to log in on the software. Get a prompt “Unable to connect to the server. Please check your network connection”.

Please make sure the firewall and antivirus software on your computer do not block our software from accessing the network.

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Your System’s Storage Is Almost Full. Please Clean Your Computer Garbage Files

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